Hotspot Shield VPN Configuration

I am trying to configure PiFi VPN to work with Hotspot Shield. So far, no luck. When I try to “Upload OVPN File” with the file I downloaded from hotspotsheld.com it fails with the following message.
Oops, wrong file!
Please select a valid .ovpn file

I have set VPN to Connect OpenVPN instead of Wireguard. Which went to the setup new option.

I went to hotspotsheild.com with my browser and logged into my hospot shield account. I then went to the Hotspot Shield VPN page and tapped “Router” at the bottom of the page. This took me to a page with a button to “Link a router” which I tapped. This went to a page to “Select a virtual location” (I chose United States) and a button to “Download file”. I now have a file downloaded named “HotspotShield_US_v4.ovpn” which is a text file with what appears to be some settings and a certificate and private key.

Loading that file into OpenVPN results in the wrong file error.

Any ideas of what I am doing wrong?

It’s odd because I just signed up for a trial so I can test this (I’m on iPhone - are you iOS or Android?)

So it downloaded and uploaded just fine first time - did you open and save the text file again or anything?

Would you be able to email the .ovpn file to support@pifi.org (I do not need any credentials as I can use my own) - but curious if I see same with your file

Also, if you can confirm iOS / Android that would be handy too

P.S it’s also a real pity that Hotspot Shield don’t offer downloadable .conf (WireGuard files) as it’s substantially faster

I am using IOS 18.11 on an iPhone 13.
It seems that the only files I can attach are image files. I must be missing something.

Is there a walkthrough for entering the configuration for hotspot shield on WireGuard?

Oops. Saw the email instructions for sending the file. Will do that.

Problem solved. Removed the .csv extension on the file name and I was able to load the ovpn file.
I wonder why safari added .csv to the file name.

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Glad to see you got it!

Yeah the extra extension will be why - not sure why it was there but glad to see it working now!