Network name not coming up

Hi I’ve just received my PiFi kit plug it all in to my pi 5 and when I go on to the wireless network to connect nothing comes up

Here’s what worked for me. Stay close to the device for the initial connection. I had 2 phones with me right next to the pi5. Unplug the pi 5, connect the wifi dongle, SD card, ethernet cable, and then power. Give it a few minutes to start. If nothing comes up, remove the dongle while power it’s on. It did a power cycle for me when I did this. Pi5 setup suddenly appeared. I connected the dongle at this point, and believe another power cycle happened. Everything worked after I did this. Unsure if it will replicate but something to try.

I’ve also popped you an email Dan, happy to take a closer look for you

The reset procedue mentioned by @Fuegox may also work for you, removing the dongle and seeing if PiFi 5 Setup appears then re-inserting (after 1-2 minutes it should then show PiFi 5)

^Paul

Hi I have done that but it’s still the same I got the pi 5 8gb

Should work ok on PI5 8Gb (only one that’s not out for yet is the Pi 2Gb)

  1. What color is the LED on the Pi 5?
  2. If you connect to a monitor it’ll also show you if there’s some sort of issue with it booting
  3. If you have an SD card reader, you can re-flash the SD too by downloading the Pi 5 image with Raspberry pi imager

Oh, and also make sure you’re using a good enough plug (5v5a for Pi5)

Hi the light is green I haven’t got a card reader and I can’t put it on the screen to see is there ment to be a light on the dongle

No — the dongle would only light up when you are connected to it in WiFi Settings.

When PiFi on Pi 5 has booted correctly (it should show amber - green would only show for VPN being on) which is showing me it hasn’t booted

If you pop me a reply to my latest email with your order number and/or address I’ll send you a replacement SD card with 1st Class postage

Note: Please share this only via email (replying to the one I sent or emailing support@pifi.org - please don’t share personal information on the forums)